Privacy Policy

Shingihou Co., Ltd. (the "Company") complies with Japan's Act on the Protection of Personal Information (APPI) and related laws and regulations, and handles personal information in accordance with the following policy.

1. Business Operator

Shingihou Co., Ltd. (新義豊株式会社, Corporate Number 9290001070765) 3-17-15 Hakataekiminami, Hakata-ku, Fukuoka 812-0016, Japan Representative Director and President: Lin Chichuan

2. Information We Collect

We collect the name, contact details (email address, phone number), and inquiry content you provide when contacting, consulting, or applying to us, as well as information within the scope necessary to provide our services. Health-related information associated with a consultation request is collected only with the consent of the individual.

3. Purpose of Use

Personal information is used to (1) respond to inquiries, (2) provide services and carry out related communication and coordination, (3) perform contracts, (4) conduct recruitment screening, and (5) comply with legal obligations. We do not use personal information for any other purpose.

4. Provision to Third Parties

We do not provide personal information to third parties except as required by law or with the individual's consent. When information is forwarded to a medical institution for purposes such as consultation coordination, we obtain the individual's prior consent and limit the information shared to what is necessary.

5. Outsourcing & External Services

We may use external providers, such as cloud services, to the extent necessary to deliver our services. In such cases, we supervise those providers to ensure appropriate security management. When providers located outside Japan are used, information is handled appropriately in accordance with applicable law.

6. Security Measures

To prevent unauthorized access to, and leakage, loss, or damage of, personal information, we implement reasonable security measures including access controls, encrypted communications, and limiting the scope of handling.

7. Disclosure, Correction & Suspension of Use

We respond promptly, in accordance with the law, to requests from individuals for disclosure, correction, suspension of use, or deletion of their personal information. Please contact the desk below.

8. Contact for Inquiries

Shingihou Co., Ltd. Personal Information Inquiry Desk Email: service@shingihou.com Phone: 092-984-3200 (Weekdays 9:00–18:00 JST)

9. Revisions

This policy may be revised in response to legal amendments or changes in our business. Material changes will be announced on this site.

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