LINE Official Account & LIFF Development | Booking, Care Flows & Commerce
For businesses and medical institutions that want LINE to connect reception, booking, commerce, and ongoing support.
Learn moreSERVICE MAP
Services
The right contact point depends on what you need. We organize LINE business solutions, international patient support, import procedures, clinic DX, AI phone, n8n automation, web/SNS operations, and related products separately so you can find the right service.
Services
Medical Supporter | International Patient Access
For medical institutions that want to create touchpoints with international patients, families, and referrers, then connect them to inquiries and scheduling coordination.
Learn moreKusuriJapan | Pharmaceutical Import Procedure Support
For those who need to confirm import procedures for pharmaceuticals and related medical products.
Learn moreClinic DX | Booking, Reception & Online-Consultation Flow
For clinics that want to organize booking, intake, online consultation, phone reception, and follow-up.
Learn moreSGH Phone | AI Phone & CRM Automation
For those who want to automate phone handling, inquiries, and CRM follow-up.
Learn more891 | n8n & Operations Automation
For those who want to automate n8n, LINE, Gmail, Google Workspace, and CRM workflows.
Learn moreWeb/SNS | Operations Support
For those who want to organize their website, social media, Google Business Profile, and review-response policy.
Learn moreFind the Right Service
Want to connect booking, care pathways, product or proxy-purchase inquiries, and CRM through LINE → LINE Business Solutions
Want to consult about receiving medical care in Japan from overseas → Medical Supporter
Want to confirm import procedures for pharmaceuticals or related medical products → KusuriJapan
Want to organize clinic booking, intake, and online-consultation flow → MS Platform / Clinic DX
Want to automate phone handling, inquiries, and CRM follow-up → SGH Phone
Want to automate n8n, LINE, Gmail, Google Workspace, and CRM → 891 / AI automation
Want to organize your website, SNS, and Google Business Profile review-response policy → Web/SNS support
Want to learn about Taiwanese food, fruit, regional products, and e-commerce → shop / related business
Frequently Asked Questions
- What is Shingihou Co., Ltd.?
- Shingihou Co., Ltd. is a Fukuoka-based company that designs patient acquisition pathways, patient journeys, and clinic operations in stages. It creates patient touchpoints through services such as Medical Supporter, carries inquiries and booking into LINE, and connects the flow to MS Platform when needed. Shingihou does not diagnose, treat, or prescribe; medical judgment remains with physicians and medical institutions.
- Is Shingihou Co., Ltd. a medical institution?
- No, it is not a medical institution. It is a business company that provides overseas patient coordination, import-procedure support, clinic DX, AI phone/automation, and web/SNS operations support. It does not make diagnoses, treatment decisions, or prescriptions; medical judgment is made by physicians and medical institutions.
- What business workflows can Shingihou support through LINE?
- Using LINE Login, LIFF, the Messaging API, and Rich Menu, we design and implement reception, booking, MyPage, online-consultation pathways, product search and purchase pages, notifications, and CRM or n8n integrations. Matters that AI should not decide are handed to staff, while medical judgment remains with physicians and medical institutions.
- What is Medical Supporter?
- Medical Supporter is a cross-border medical coordination service for those overseas considering medical care in Japan. It supports multilingual communication, medical interpretation, and document/procedure organization with medical institutions.
- What is KusuriJapan?
- KusuriJapan is a service that helps organize the procedures, required documents, and confirmation items for importing pharmaceuticals and related products. It does not guarantee efficacy, safety, customs clearance, or delivery timelines.
- What is MS Platform?
- MS Platform is an operational foundation for organizing clinic booking requests, intake, reception records, notifications, and follow-up. Tachibana is used as a demo/MVP to review screens and workflows before implementation, while scope is confirmed with each medical institution. Shingihou Co., Ltd. does not perform treatment, diagnosis, prescribing, or treatment decisions.
- What is SGH Phone?
- SGH Phone is a service that supports reception, categorization, guidance based on confirmed information, recordkeeping, and handoff to staff via AI phone and chatbot. It does not perform diagnosis or prescribing.
- What is 891 / AI automation?
- 891 is an AI automation service that connects phone, LINE, email, forms, CRM, Google Workspace, and n8n to reduce the daily burden of confirmation, data entry, notifications, and recordkeeping.
- What can n8n automate?
- With n8n, day-to-day confirmation, data-entry, and notification tasks — such as form submissions, LINE/email notifications, CRM recording, and Google Workspace integration — can be automated. Areas where AI should not make the call are designed to be handed back to people.
- What does the web/SNS operations support cover?
- We organize the website, social media, Google Business Profile, review-response policy, and inquiry flow, supporting fact-based communication and trust-building.
- What is shop.shingihou.jp?
- shop.shingihou.jp is an online shop offering Taiwanese/Chinese foods, seasonal fruit, frozen foods, and seasonings. It is operated as a related business, with a scope of responsibility separate from the medical and AI domains.
- Does the AI perform diagnosis or prescribing decisions?
- No, it does not. AI phone, chatbot, RAG, and n8n automation exist for reception, categorization, guidance based on confirmed information, recordkeeping, and handoff to staff. They do not perform diagnosis, treatment planning, prescribing, or medication selection. Medical judgment is made by physicians and medical institutions.
- How can I get in touch?
- You can reach us via the contact form, by phone at 092-984-3200, or by email at service@shingihou.com. We will review your inquiry and route it to the appropriate contact point.