Medical Supporter | International Patient Access
For medical institutions that want to create touchpoints with international patients, families, and referrers, then connect them to inquiries and scheduling coordination.
Medical Supporter is a cross-border medical coordination contact point connecting international patients, families, and referrers with Japanese medical institutions. For medical institutions, it is one patient-access entry point built through multilingual information and inquiries. It supports communication, medical interpretation, and document or procedure coordination, but does not guarantee patient volume, visits, or engagements and does not make diagnoses or treatment decisions. Medical judgment remains with physicians and medical institutions.
- Multilingual communication and medical interpretation
- Liaison with Japanese medical institutions and document organization
- Pre- and post-travel procedure and schedule confirmation
Not a medical judgment — a system that supports on-the-ground operations.
Overseas patient coordination, medical interpretation, and document/procedure organization support inquiry flows and communication with medical institutions. Shingihou Co., Ltd. does not perform medical treatment, diagnosis, prescribing, or treatment decisions.