01
Patient entry
Accept booking, questionnaires, multilingual guidance, and reminders through LINE / Web.
MS PLATFORM DEMO
MS Platform implementation demo: Tachibana
Tachibana is not the company's main site or a standalone main service. It is a demo site for reviewing how MS Platform can connect telemedicine, LINE / Web booking, questionnaires, CRM, payments, notifications, and management screens for medical institutions. Multilingual pages, multilingual LINE guidance, and AI replies based on clinic-approved content and FAQs can also be designed within the implementation scope.
Demo siteMS PlatformMultilingual LINEAI replies
- Core operation areas
- 4
- Patient entry points
- LINE / Web
- Pre-adoption review
- Demo
MS PLATFORM
Clinic Operations Console
A single view for booking, consultation, payment, and follow-up
Next booking
Telemedicine
Questionnaire reviewed
CRM
Patient tags
LINE / Web intake organized
Payment
Card payment
Prepayment guidance
DEMO VIEW
Telemedicine & Consultation
Telemedicine & Consultation
Browser telemedicine
Booking forms (LINE / Web)
Questionnaire forms (LINE / Web)
CRM
WORKFLOW
Connecting patient and staff workflows
Rather than separating the patient-facing LINE / Web flow from staff operations, MS Platform designs the process from reception through follow-up operations as one workflow.
02
Preparation
Staff review questionnaires, patient notes, tags, and booking status.
03
Telemedicine
Connect browser-based consultation and follow-up messages in one flow.
04
Payment & management
Organize card-payment guidance, notifications, shipping, sales analysis, and CSV export.
OVERVIEW
Supporting clinic operations through MS Platform
MS Platform is an operations base for medical institutions to run patient workflows in practice. Tachibana is an implementation demo that shows reception, booking, consultation, payments, CRM, and management work as a connected flow. Formal implementation should be adjusted for each institution's specialty, front-desk structure, payment method, notification content, patient-data handling, multilingual pages, multilingual LINE messages, and AI reply scope based on clinic-approved information.
Functions shown in the demo
Telemedicine & ConsultationCRMPaymentsAdmin
01
Telemedicine & Consultation
Functions for organizing the flow from reception to online consultation and follow-up communication, including multilingual pages and multilingual LINE guidance.
Browser telemedicineBooking forms (LINE / Web)Questionnaire forms (LINE / Web)Multilingual pagesMultilingual LINE guidancePatient notes
02
CRM
Tools for managing patient communication, booking, questionnaires, tags, and follow-up work.
Individual chatMultilingual templatesBooking managementQuestionnaire managementPatient tagsPatient list
03
Payments
Payment flows for self-pay consultation, recurring plans, and product orders are organized around card payments and prepayment guidance.
Credit card paymentsPrepayment linksSubscription paymentsCart paymentsFirst-time pricing settings
04
Admin
Back-office functions for products, notifications, shipping, sales visibility, external operations, and AI replies based on clinic-approved content.
Product managementEmail notificationsShipping integrationSales analysisEHR integrationResource managementConsultation blocksAI reply settingsLINE UID capture
IMPLEMENTATION
Implementation Planning
- 01Define the initial adoption scopeStart by deciding which flows to operate first: booking, LINE, telemedicine, payments, or a smaller subset.
- 02Clarify responsibility boundariesDocument who is responsible for clinical decisions, patient explanations, refunds, personal information, and external services.
- 03Prepare notifications and logsAdjust patient notifications, staff operations, and failure-check procedures to the actual clinic workflow.
NOTES
Important Notes
- Tachibana is an implementation demo. Formal adoption should redesign it as MS Platform according to the adopting institution's requirements.
- Insurance care, online eligibility verification, electronic prescriptions, and HPKI depend on the adopting institution, external vendors, and regulatory setup. We do not describe them as already supported.
- When AI, RAG, or transcription are used, physician or medical-institution review remains required. Diagnosis, treatment-policy decisions, and medication selection are not automated.
DEMO
MS Platform Demo Site: Tachibana
You can review Tachibana's screens and flows on the dedicated site below. It is a demo site for explaining MS Platform capabilities; formal adoption should be adjusted for each institution's specialty, operations, legal requirements, multilingual scope, and LINE operations.